Indian River Transport
  • 20-Dec-2018 to 18-Feb-2019 (EST)
  • Operations
  • Winter Haven, FL, USA
  • Full Time

As a leader in bulk liquid food grade tank carriers, Indian River Transport sets the tone for the rest of our industry. Every day we strive for excellence. Our team members are ambitious, intelligent, and motivated individuals who take pride in what they do.

We currently have an opportunity for a Corporate Contact Administrator.

 

Purpose:

We are looking for a Corporate Contact Administrator that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

 

Essential Duties & Responsibilities:

  • Answering, assisting, and directing all incoming telephone calls to appropriate parties in a professional and courteous manner
  • Identifying customers' needs, clarify information, research every issue and providing solutions
  • Build sustainable relationships and engage customers by taking the extra mile
  • Using applicable software programs to create inventories, letters, and other business-related documents
  • Providing administrative support to the owner when needed
  • May coordinate businesses lunches and other related duties
  • Performing other duties as assigned

 

Requirements and Qualifications:

  • Associate's degree preferred
  • Previous experience in a customer support role
  • Customer focus and adaptability to different personality types
  • Working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook
  • Demonstrate interpersonal skills and proficiency in business vocabulary to effectively represent the company to outside parties
  • Excellent interpersonal, oral, and written communication skills
  • Excellent writing, proofreading, and editing skills

 

Work Authorization/Security Clearance (if applicable)

The company complies with the Immigration Reform and Control Act of 1986, United States Citizenship and Immigration Services (USCIS) by employing only U.S. citizens and non-citizens who are authorized to work in the United States.

 

EEO Statement

Indian River Transport provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Indian River Transport complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.

 

 

Indian River Transport
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